We Repair Cars. We Don't Cut Corners.

We're located at 11514 Lake City Way NE in Seattle's Lake City neighborhood. We serve the greater Seattle area including Shoreline, Kenmore, Bothell, Kirkland, Redmond, Bellevue, and surrounding communities. Customers come to us from across the Puget Sound region for our OEM-certified collision repairs.

Our Pre-Loss Promise is our commitment to restore your vehicle to its pre-accident condition — the way it was before the loss. We use only OEM parts and follow manufacturer-approved repair procedures on every job. No shortcuts, no aftermarket substitutions. It's a standard most shops can't match because they don't have the certifications or training to back it up.

We hold certifications from 19 vehicle manufacturers, including Porsche, BMW, Honda, Ford, GM, and more. We're also I-CAR Gold Class certified — a distinction held by only a small percentage of collision repair shops nationwide. These certifications mean our technicians are factory-trained and our facility meets manufacturer standards for equipment, procedures, and parts.

Second Opinion Express is a free service where we review your existing repair estimate from another shop or insurance company. We'll inspect your vehicle and let you know if the proposed repairs meet factory specifications. If something's missing or being done with aftermarket parts when OEM should be used, we'll flag it. There's no obligation — it's about making sure your car gets repaired right.

Diminished value is the loss in your vehicle's market value after an accident, even after a perfect repair. A car with an accident on its history is worth less than one without — and you may be entitled to compensation for that difference. We help you understand the impact and can provide documentation to support a diminished value claim with the at-fault party's insurance company.

Yes, we offer free estimates on all repairs. Bring your vehicle by the shop or give us a call to set up an appointment. We'll assess the damage, explain what needs to be done, and provide a detailed written estimate — no obligation and no pressure. We also offer virtual consultations where you can submit photos for a preliminary quote.

Yes, we can help arrange a loaner or rental car for you while your vehicle is in the shop. In many cases, your insurance policy includes rental car coverage, so the cost is partially or fully covered. If your policy doesn't include it or you're paying out of pocket, we work with local rental providers to get you a fair rate. Just let us know when you drop off your vehicle and we'll take care of the rest.

Yes, we work with all major insurance carriers. Whether you have GEICO, State Farm, Progressive, Allstate, or any other provider, we'll handle the claims process directly so you don't have to. We communicate with your adjuster, submit the paperwork, and keep things moving so your repair stays on track. Importantly, we are not part of any insurance company's Direct Repair Program — we work for you, not them.

In most cases, your insurance company covers the cost of the repair. If the damage was caused by another driver, their insurance pays. For incidents where you're at fault, your collision coverage kicks in and you only pay your deductible. If you don't have insurance or prefer not to file a claim, we're happy to work with you directly and can provide a detailed estimate upfront so there are no surprises.

First, you bring your vehicle in for a free assessment. We inspect the damage and put together a detailed repair plan. If you're going through insurance, we send the estimate to your provider for approval before any work begins. For out-of-pocket repairs, we can usually get started right away once you approve the quote. After the repair is complete, we do a final quality check and walk you through everything before you drive off.

It depends on the extent of the damage. Minor dents and scratches can often be fixed in a few hours to a day. Bumper replacements or panel repairs typically take 2 to 5 days. More extensive collision damage that involves structural work or waiting on parts can take 1 to 3 weeks. Full restorations may take several weeks or longer. We'll give you a clear time estimate after the initial assessment and keep you updated throughout the process.

No. You have the legal right to choose any licensed body shop you want, regardless of what your insurance company suggests. Your insurer may recommend preferred shops, but they cannot require you to use one. Choosing your own shop means you pick a team you trust to do the job right, and your claim will be handled the same way either way.

First, make sure everyone is safe and call 911 if there are injuries. Exchange insurance and contact information with the other driver, and take photos of the damage and the scene. File a police report if needed, then contact your insurance company to start a claim. Once that's taken care of, bring your vehicle to us or give us a call at (206) 495-4774 — we'll handle the rest, from the initial assessment to working with your insurance on the repair.

DRP stands for Direct Repair Program — an agreement where a body shop follows an insurance company's pricing and repair guidelines in exchange for referrals. The trade-off is that DRP shops may prioritize keeping costs low for the insurer over doing what's best for your vehicle. As an independent shop, we answer to you, not an insurance company, and we always use the parts and repair methods that are right for your vehicle.